Privacy Policy

Who we are

Cubicore IoT Solutions (“Cubicore”, “we”, “us”) is an IoT company based in Manila, Philippines, providing LoRaWAN gateways, sensors, deployment services, and the Cubicore cloud platform. This policy explains how we handle personal data collected through this website, our webinars, and our platform.

Information we collect

• Contact details you send us by email or through registration forms — name, email address, organisation, and role.
• Webinar registration data submitted through our registration form, used only to send joining links and follow-up materials.
• Project details you voluntarily share so we can prepare a coverage plan, hardware list, or quotation.
• Basic technical data such as browser type, device type, and pages visited, used to keep the site secure and improve content.
• Device telemetry processed on behalf of platform customers, which generally contains sensor readings rather than personal data.

How we use your information

• To respond to enquiries and provide quotations, site surveys, and technical support.
• To deliver webinars and send related schedules, materials, and reminders.
• To operate, secure, and improve the Cubicore platform and this website.
• To send occasional updates about our services, only where you have asked to receive them.

Legal basis and your rights

We process personal data under the Philippine Data Privacy Act of 2012 (RA 10173), relying on your consent, our contract with you, or our legitimate interest in running our business. You have the right to be informed, to access, to correct, to object, to erasure or blocking, to damages, to data portability, and to lodge a complaint with the National Privacy Commission.

Sharing and processors

We do not sell personal data. We share it only with service providers that help us operate — for example email, hosting, analytics, and form providers — and with authorities where required by law. Providers are bound to process data only on our instructions.

Retention and security

We keep personal data only as long as needed for the purpose it was collected, or as required by law and our contracts. We apply access controls, encryption in transit, and least-privilege practices to platform and business systems.

Cookies

This website uses only the cookies and local storage needed to serve pages and remember basic preferences. We do not use advertising cookies. You can block cookies in your browser, though some pages may not work as intended.

Children

Our services are intended for organisations and professionals. We do not knowingly collect personal data from children. If you believe a minor has provided us data, contact us and we will delete it.

Changes to this policy

We may update this policy as our services change. The revision date below always reflects the current version.